Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our Event Management Platform (“Platform”).

The Platform is operated by Cogito Solutions Limited (“we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws.

2. Information We Collect

We may collect and process the following types of data:

a. Personal Information

• Full name

• Email address

• Phone number

• Company / organization name

• Job title

b. Event-Related Information

• Event registrations and attendance records

• Ticket purchases and payment details (processed via third-party payment providers)

• Preferences and session selections

c. Technical Data

• IP address

• Device type and browser

• Login activity and timestamps

d. Communication Data

• Messages, feedback, or inquiries submitted through the Platform

3. How We Use Your Information

We use your data for the following purposes:

• To manage event registration and participation

• To process payments and issue confirmations

• To communicate event updates, reminders, and notifications

• To improve platform performance and user experience

• To generate reports and analytics for event organizers

• To comply with legal and regulatory requirements

4. Sharing of Information

We may share your information with:

• Event organizers (for managing attendees and logistics)

• Service providers (e.g., hosting, email delivery, analytics)

• Payment processors (for secure transaction handling)

• Authorities or regulators where required by law

We do not sell your personal data.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure cloud hosting environments

• Encryption of sensitive data

• Access control and authentication mechanisms

• Regular monitoring and security updates

Your data may be stored in secure data centres located in Hong Kong, Singapore, or other regions as required for service delivery.

6. Data Retention

We retain personal data only for as long as necessary:

• To fulfill the purposes outlined in this policy

• To comply with legal obligations

• To resolve disputes and enforce agreements

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Withdraw consent (where applicable)

• Object to or restrict processing

To exercise your rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Maintain user sessions

• Analyze usage and performance

• Improve user experience

You may manage cookie preferences through your browser settings.

9. Third-Party Services

Our Platform may integrate with third-party services such as:

• Payment gateways

• Video conferencing tools

• Analytics platforms

These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Where necessary, your data may be transferred outside your jurisdiction. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

Cogito Solutions Limited
Address: Units 505, 5/F FinTech Centre, InnoCentre, 72 Tat Chee Avenue, Kowloon Tong, Hong Kong